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Welcome to the University Ombuds Office (UOO)

The Metropolitan State University of Denver University Ombuds Office (UOO) is a place where faculty, classified staff, administrators, student-employees and those external to the University, but who have business with Students walking on campusthe University, can come in (or phone) and talk in confidence and safety about their concerns.  The UOO provides an alternative channel of communications that is voluntary, informal, unbiased and confidential.   The UOO supports self-determination as well as collaborative conflict engagement in understanding University policies and procedures, developing suitable options and finding fair and equitable outcomes.

Philosophy of Conflict Engagement and Resolution

People with concerns should always make reasonable efforts to resolve differences informally together.  There is always a solution, thus the parties should search for fair and equitable solutions that both can agree to.  Although we recognize that conflict is often viewed with fear and is often avoided, this should not be the case. Conflict represents an opportunity to learn; to clarify, to understand, to change, to collaborate, to give up anger, to forgive, to rebuild relationships, to build new bridges, and to move forward into the future rather than looking backwards and living in the uncomfortable past.

Why contact the UOO?

Faculty, classified staff, administrators, student employees and external visitors may come to the UOO for many different reasons.  Some may be reluctant to approach a formal channel.  Others simply may have tried other ways to address the issue without success.  Others still, may simply not know where to go or know the various options they have.  Whether the issue is a small problem, or a long-standing big issue, the UOO is here to help you.  Contact the UOO and we can talk together to find the best option and approach for you.

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